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Full Breakdown

UPS Completes Amazon Volume Reduction, Raises 2026 Outlook

7/29/2026, 11:09:47 AM

Core Event: Q2 2026 Earnings and Completion of the Amazon Glide-Down

On July 28, United Parcel Service (UPS) reported second-quarter 2026 consolidated revenue of $22.8 billion, a 7.6 % year-over-year increase, and adjusted earnings of $1.76 per share, beating expectations. The company announced that its 18-month plan to shed lower-margin Amazon shipments—known as the “glide-down”—is complete. Amazon now accounts for roughly 9 % of UPS revenue, down from a pandemic peak above 13 %. UPS raised its full-year revenue guidance to $91.2 billion and its adjusted EPS outlook to $7.22.

Background & Context

UPS began trimming Amazon-related volume in early 2024, targeting a reduction of more than half by mid-2026. The move was meant to replace “extraordinarily dilutive” e-commerce parcels with higher-margin services such as healthcare logistics, international freight, and SMB packages. The effort involved facility closures, job cuts, and expanded automation and RFID tracking.

Data & Statistics

  • Revenue & Profitability: $22.8 billion revenue; adjusted operating profit $2.10 billion; operating margin 9.2 % (up 100 bps YoY).
  • Amazon Volume: About 2 million packages per day removed; Amazon share of revenue now 9 % (down ~100 bps).
  • Package Volume: U.S. daily volume fell 3.3 % YoY to 16 million packages; SMB volume rose 4.3 % YoY to 34.5 % of U.S. volume.
  • Pricing: Revenue per piece increased 9.3 % domestically and 18.9 % internationally.
  • Automation: 68.5 % of U.S. volume processed in automated facilities, cutting cost per piece by roughly 28 % versus non-automated hubs.
  • Healthcare: Over $3 billion in healthcare logistics revenue for the quarter.

Why It Matters / Impact

Shifting away from low-margin Amazon parcels positions UPS to capture higher-value segments, especially temperature-controlled healthcare shipments and SMB e-commerce. RFID and AI-driven visibility are being marketed as sticky services that can reduce churn, illustrated by a high-end jeweler’s recent switch to UPS after RFID deployment.

Conflicting Reports & Gaps

Analyst EPS forecasts vary modestly: Reuters cited a consensus of $7.11 per share, while Bloomberg referenced $7.22. No other substantive discrepancies were identified.

Verbatim Quotes

  • “Our second-quarter results marked an expected and significant shift in our performance,” — CEO Carol Tomé

What’s Next

UPS expects domestic revenue to be flat in the third quarter, with average daily volume projected to decline in the mid-single-digit range. The company reaffirmed its 2026 capital-expenditure target of roughly $3 billion and its dividend plan of about $5.4 billion, subject to board approval. Expansion of RFID coverage and the Digital Access Program, which generated $1.4 billion in quarterly revenue, will support growth in SMB and healthcare segments through the remainder of the year.