Story perspectives
St John Launches Major-Incident Response Amid Record 111 Calls
8/10/2026
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Story summary
- Hato Hone St John announced a major-incident response after receiving the highest volume of 111 calls on record this week.
- Associate Health Minister Casey Costello said the ambulance service is handling the emergency calls effectively.
- The service noted today is the busiest day of the week as referrals from general practitioners increase.
- Costello told Ryan Bridge TODAY that St John has structures in place to manage the high call volume.
