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Steam Refunds $109 After 470-Hour Battlefield 6 Rush Removal

8/10/2026

24 4 Full Breakdown

Summary

Story summary

Steam refunded $109.24 to a Battlefield 6 player after 470 hours of play.
The refund followed the player’s claim that patch 1.4.1.5 removed Rush mode from matchmaking.
Support accepted his evidence—EA’s mode list and a community update—showing Rush mode vanished from Custom Search but remained in Portal, and approved the refund.
Steam has not indicated whether it will extend this exception to other Battlefield 6 refunds.

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Story summary

Steam refunded $109.24 to a Battlefield 6 player after 470 hours of play.
The refund followed the player’s claim that patch 1.4.1.5 removed Rush mode from matchmaking.
Support accepted his evidence—EA’s mode list and a community update—showing Rush mode vanished from Custom Search but remained in Portal, and approved the refund.
Steam has not indicated whether it will extend this exception to other Battlefield 6 refunds.