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New Rules Aim to Block Hidden Fees, Shrinkflation Labels

8/11/2026

29 4 Full Breakdown

Summary

Story summary

Proposed rules would stop providers from raising debit amounts beyond price change or when a customer’s credit covers a bill percentage.
Ofgem says it was asked to raise a debit by £50, which it may refuse but must contest.
France and Austria require a “pack size” label on products when quantities shrink to alert shoppers.
Consumer-protection laws ban retailers from charging transaction or order-processing fees, yet many sellers add them.

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Story summary

Proposed rules would stop providers from raising debit amounts beyond price change or when a customer’s credit covers a bill percentage.
Ofgem says it was asked to raise a debit by £50, which it may refuse but must contest.
France and Austria require a “pack size” label on products when quantities shrink to alert shoppers.
Consumer-protection laws ban retailers from charging transaction or order-processing fees, yet many sellers add them.