Story perspectives

StubHub Hit With Proposed Class Action Over World Cup Tickets

8/12/2026

Summary

Story summary

A Manhattan federal court has received a proposed class-action suit accusing StubHub of selling unauthorized World Cup resale tickets.
More than 50 buyers were denied entry hours before matches, with StubHub logging 11,338 Better Business Bureau complaints, a sharp rise since early 2024.
Former and current employees claim the support team lacks resources, with over 50 interviewees reporting worse replacement tickets or months-long waits for refunds.

1 of 1

Story summary

A Manhattan federal court has received a proposed class-action suit accusing StubHub of selling unauthorized World Cup resale tickets.
More than 50 buyers were denied entry hours before matches, with StubHub logging 11,338 Better Business Bureau complaints, a sharp rise since early 2024.
Former and current employees claim the support team lacks resources, with over 50 interviewees reporting worse replacement tickets or months-long waits for refunds.