Story perspectives

FTC Sends $23.8M to Grubhub Drivers, Customers

8/13/2026

Summary

Story summary

The Federal Trade Commission is distributing $23.8 million to 640,038 Grubhub drivers and customers.
Recipients must cash the mail or PayPal payments by August 12 2026 or lose them.
Grubhub will pay $25 million now and faces a suspended $140 million judgment that could be enforced later.
The settlement requires Grubhub to disclose delivery costs before checkout, simplify Grubhub+ cancellations, obtain restaurant consent before listing, and cease adding 325,000 unauthorized venues.

History

Historical Context

Microsoft’s 1995 antitrust case, where Judge Thomas Penfield Jackson imposed a consent decree after the DOJ sued the firm, set a precedent for mandatory transparency; the EU later fined Microsoft €899 million in 2008 for non-compliance. Building on that legacy, the FTC’s 2026 settlement with Grubhub requires the platform to disclose fees, curb unauthorized listings and compensate 640,038 drivers and customers.

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Story summary

The Federal Trade Commission is distributing $23.8 million to 640,038 Grubhub drivers and customers.
Recipients must cash the mail or PayPal payments by August 12 2026 or lose them.
Grubhub will pay $25 million now and faces a suspended $140 million judgment that could be enforced later.
The settlement requires Grubhub to disclose delivery costs before checkout, simplify Grubhub+ cancellations, obtain restaurant consent before listing, and cease adding 325,000 unauthorized venues.

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