Full Breakdown
Eataly Terra Restaurant Reopens After Health Inspection Finds Cockroaches
8/17/2026, 6:29:02 AM
Core Event: Temporary Closure and Reopening
Late last week, health inspectors from Santa Clara County entered the Terra restaurant inside Westfield Valley Fair and observed a live cockroach crawling above the kitchen hand-wash sink, along with several dead cockroaches in the same area. The inspectors ordered an immediate shutdown, requiring the kitchen to be cleaned, sanitized, and any insect entry points to be sealed. After the mandated remediation, a follow-up inspection the next day confirmed that the problem had been resolved, and the restaurant was cleared to reopen over the weekend.
Facility Overview
Terra occupies a 45,000-square-foot space at 2855 Stevens Creek Blvd., spanning three stories. The location includes meat, seafood, and produce counters; two full-service restaurants; multiple cafés and bakeries; and a wine store featuring roughly 1,200 bottles and a tasting room. It was the first Eataly store to open in Northern California.
Official Statements & Responses
The Santa Clara County Environmental Health Department issued a statement that a restaurant may reopen immediately once a subsequent inspection “confirms the problem was resolved.” Eataly North America released a response emphasizing that the remediation was completed in coordination with the health department and reaffirmed its commitment to guest and team safety.
Verbatim Quotes
- “We have addressed the concerns identified and completed a thorough remediation in coordination with the health department,” — Sarah Conboy, Communications Manager at Eataly North America in a statement
Impact and Outlook
The swift closure and reopening illustrate the county’s protocol for addressing health violations in high-traffic food venues. Other Eataly locations inspected earlier in the year passed without incident, suggesting that the issue was isolated to the Valley Fair site. Management’s public focus on remediation and safety aims to reassure patrons and maintain the brand’s reputation in the region.
