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Jet2 Denies Boarding After Daughter Vomits, Family Loses Flight

8/17/2026

25 3 Full Breakdown

Summary

Story summary

Jet2 denied boarding to Hayley and Jason Waters and children after a six-year-old daughter vomited, causing them to miss their 31 July flight.
The family spent about £1,000 on accommodation, transport and a new flight after an easyJet flight to Newcastle the next day.
Jet2 said it followed procedures, helped find lodging and told Waters to keep receipts for insurance, although Hayley Waters says she has not received reply by 20 August.

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Story summary

Jet2 denied boarding to Hayley and Jason Waters and children after a six-year-old daughter vomited, causing them to miss their 31 July flight.
The family spent about £1,000 on accommodation, transport and a new flight after an easyJet flight to Newcastle the next day.
Jet2 said it followed procedures, helped find lodging and told Waters to keep receipts for insurance, although Hayley Waters says she has not received reply by 20 August.