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Story summary
- The U.S. Mayo Clinic Arizona emergency department implemented a decision-tree protocol that routes eligible patients to a vertical processing pathway, saving about 11 minutes per stay.
- The protocol uses five triage questions to determine whether a patient can be treated while seated.
- Researchers found no increase in 72-hour return visits after the pathway was adopted.
- Implementation cost $0 because the ED used existing chairs and staff without hiring new clinicians.
