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Bank Reverses Payment After Gymnastics Academy Refund Denial

9/8/2026

11 2 Full Breakdown

Summary

Story summary

A Leeds parent requested a refund after The Gymnastics Academy changed her three November 2025 sessions.
In June 2026 the academy emailed a new, harder-to-reach venue and date, saying the original site closed.
The parent deemed the new location inaccessible and the date unsuitable for holiday childcare.
After the academy denied the refund, the parent filed a chargeback and the bank credited the payment.

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Story summary

A Leeds parent requested a refund after The Gymnastics Academy changed her three November 2025 sessions.
In June 2026 the academy emailed a new, harder-to-reach venue and date, saying the original site closed.
The parent deemed the new location inaccessible and the date unsuitable for holiday childcare.
After the academy denied the refund, the parent filed a chargeback and the bank credited the payment.