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Full Breakdown

UK Air Traffic Control Glitch Triggers Massive Flight Cancellations

9/9/2026, 7:00:46 PM

The Outage and Immediate Impact

A technical failure in NATS’s flight-processing system halted departures across Britain on Tuesday afternoon, affecting all 15 airports. Heathrow saw 246 flights cancelled and Gatwick 33. Reported cancellations range from 1,300 to 1,900 as the problem lingered into the next day. Airlines warned knock-on effects would continue for several days while aircraft and crew were repositioned.

Background of NATS Disruptions

This is the third nationwide outage in recent years, following incidents in August 2023 and July 2025 that together prompted parliamentary inquiries. NATS, partially privatised in 2001, has invested over a billion pounds in technology, yet system-wide failures continue to raise resilience concerns.

Data & Statistics

  • Heathrow: 246 flights cancelled (early Wednesday)
  • Gatwick: 33 flights cancelled (early Wednesday)
  • Ryanair: 260 flights cancelled; estimated loss £2.5-£3 million

Official Statements & Responses

NATS CEO Martin Rolfe told BBC Radio 4’s *Today* programme the outage was a technical issue, ruling out a cyber-attack. He pledged a “very thorough and full investigation” and affirmed the safety record. NATS later announced normal operations were restored and apologised to passengers.

Criticism & Opposition

Airline executives have called for leadership change at NATS.

Conflicting Reports & Gaps

  • Total cancellations: Sources differ between 1,300 and 1,900.
  • Cause attribution: Ryanair’s Neal McMahon linked the incident to the 2023 flight-planning failure, while NATS says the fault is distinct.

Verbatim Quotes

  • “I don’t believe we have ever seen an incident happen more than once. This will be something we haven’t seen in more than 50 years of operation. I would say the UK has one of the best reputations in the world both from a safety perspective and resilience perspective.” — NATS chief
  • “We always hope they won’t, but we absolutely plan for them to and make sure we handle them properly.” — *Today* Programme

What’s Next

Martin Rolfe will meet Transport Secretary Heidi Alexander for an urgent briefing, after which Alexander is expected to address the Commons during the second reading of the Civil Aviation Bill. A formal investigation will examine the root cause and recommend measures to prevent recurrence. Airlines continue to assess financial losses and passenger compensation while working to restore normal schedules.