Story perspectives
M&S Says List-Based Shoplifting Hits Shropshire Stores Daily
By Drooid · · How we work
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Story summary
- Marks & Spencer manager Elisa Lewis says thieves use lists to steal thousands of pounds.
- Shoplifting occurs daily, sometimes hourly, at Lewis’s Shropshire stores.
- M&S imposes lifetime bans on caught shoplifters, which Lewis believes deters younger offenders.
- Staff sometimes place suspected thieves in an in-house detention room to assess motivations.
- The first trading hour and the Christmas run-up are peak periods for shoplifting.
