Story perspectives

Andy Burnham Launches Trusted Payments Vetted Trader Register

By Drooid · Sep 19, 2026, 10:15 AM UTC · How we work

Summary

Story summary

Prime Minister Andy Burnham pledged a Trusted Payments register of vetted traders, launching this month.
The Trusted Payments system will delay payments 24 hours, hold funds in escrow, and warranty jobs over £2,500.
Citizens Advice reported 4.8 million homeowners faced repair problems in 18 months, with one in ten losing over £5,000.
National Federation of Builders policy chief Rico Wojtulewicz suggested adding digital building passports to record substandard work.

History

Historical Context

Following the 2008 financial crisis the UK introduced the Payment Services Regulations on 1 November 2009, which placed liability for disputed card payments on banks to curb fraud. Subsequent reforms—Britain’s PSD2 transposition in 2017 and the EU’s PSD3 proposal in 2023—have further tightened consumer safeguards. Andy Burnham’s Trusted Payments register extends this trajectory to home-repair contracts.

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Story summary

Prime Minister Andy Burnham pledged a Trusted Payments register of vetted traders, launching this month.
The Trusted Payments system will delay payments 24 hours, hold funds in escrow, and warranty jobs over £2,500.
Citizens Advice reported 4.8 million homeowners faced repair problems in 18 months, with one in ten losing over £5,000.
National Federation of Builders policy chief Rico Wojtulewicz suggested adding digital building passports to record substandard work.

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