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Taobao Instant Commerce Uniform Wins Prestigious French Design Award

By Drooid · · How we work

Award Milestone and Design Overview

Alibaba’s on-demand delivery platform, Taobao Instant Commerce (known in Chinese as Taobao Shangou), received a top French design prize for its delivery-worker uniform. The award marks the first time the prize has been granted for a design intended for frontline staff. The uniform, created for city riders, aims to give delivery personnel a distinctive, professional appearance that sets them apart from other occupations.

Design Rationale and Development

The concept originated from a discussion between the design team and Alibaba founder Jack Ma, according to lead designer Yang Tao. Yang argued that delivery riders have become an essential profession in China, comparable to chefs and flight attendants, yet lacked a dedicated uniform. The design team therefore sought to craft a suit that would be both functional for the demands of rapid on-demand deliveries and visually recognizable as a professional uniform.

Official Reactions

The award’s organising committee chair, Dario Olivero, said the suit could reshape public perception of delivery work, turning it into a recognisable professional field. Alibaba’s representatives highlighted the uniform as part of a broader effort to elevate the status of gig-economy workers and improve their visibility on city streets.

Verbatim Quotes

  • “We think the [Taobao Shangou] suit design would transform delivery workwear into a recognisable professional uniform, helping reshape how society sees this essential profession,” — Dario Olivero, chair of the award’s organising committee
  • “Delivery riders … have become an important profession in China. Chefs wear uniforms, flight attendants wear uniforms – so why wasn’t there a professional uniform designed specifically for riders?” — Yang