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NatWest Releases £20,000 First Saver After Year Delay

By Drooid · · How we work

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Story summary
  • NatWest Bank finally gave the children access to the £20,000 First Saver funds after a year-long delay.
  • The mother set up trust accounts to fund the children’s university costs.
  • Mother’s final-stage Alzheimer’s blocked the consent needed, leaving the author’s power of attorney unable to release the money.
  • NatWest staff insisted on the mother’s consent and suggested illegal workarounds.
  • NatWest later paid compensation after the children accessed the £20,000.