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CEO’s AI-Edited “Lake America” Photo Triggers Backlash and Departure from Michigan Credit Union

By Drooid · · How we work

Core Event: AI-Edited Photo Sparks Controversy and CEO Exit

On September 11, Jane Smith, then chief executive of Family First Credit Union in Saginaw, Michigan, posted a Facebook image that showed her and three family members wearing “Lake America” sweatshirts. The picture was created with ChatGPT, and Smith labeled the post as AI-generated. Her sister reposted the image publicly in Halifax, Nova Scotia, without the AI disclaimer. The post went viral, prompting death threats and leading Smith’s family to end a planned 10-day vacation early. Within days, Family First announced that Smith was no longer employed, effective immediately, and named chief operating officer Jason Acosta as interim CEO. The credit union did not specify whether Smith resigned or was terminated.

Background & Context: Trump’s Executive Order and Canada’s Response

The controversy unfolded weeks after President Donald Trump issued an executive order on August 27 to rename Lake Ontario “Lake America” as part of a broader trade-policy dispute. Canadian Prime Minister Mark Carney reiterated that Canadians will continue to call the water “Lake Ontario,” emphasizing the name’s 400-year history. Nova Scotia Premier Tim Houston described the episode as “real foolishness.” In the United States, three members of Congress introduced the “Hands off our Great Lakes” bill to block the renaming.

Data & Statistics

  • Family First Credit Union manages approximately $96.8 million in assets.
  • The AI-altered image was shared on social media and quickly amassed thousands of comments, including threats reported by Smith.

Official Statements & Responses

Family First’s board released a statement apologizing for the “concern, disappointment and pain” the incident caused members and the community, and affirmed its “disapproval and rejection” of the post. The board also noted its responsibility to act in the credit union’s best interest. Jason Acosta was appointed interim CEO.

Prime Minister Mark Carney posted on X that the lake will remain “Lake Ontario now and always,” citing its Indigenous etymology.

Criticism & Opposition

Canadian public reaction was sharply negative, with commenters accusing the post of disrespecting the host country. Congressman Tim Kennedy (D-NY) criticized the U.S. administration’s focus on “petty fights” with Canada amid domestic economic challenges.

Conflicting Reports & Gaps

Sources differ on the precise nature of Smith’s departure. Family First’s announcement did not clarify whether she resigned voluntarily or was dismissed. No public record confirms a formal investigation by Halifax police.

Verbatim Quotes

  • “We weren't trying to make a political statement,” — Jane Smith, preceded CEO
  • “It was insensitive, distasteful, and in poor judgment,” — Jane Smith, preceded CEO
  • “The name Lake Ontario comes from the Wendat word Ontari'io, which, appropriately, means 'the lake is beautiful, the lake is big,'” — Mark Carney, prime minister
  • “We were kind of poking fun at the fact that one of the Great Lakes names were getting changed,” — Jane Smith, preceded CEO
  • “I could understand how they could be offended, I don't have a problem with that,” — Jane Smith, preceded CEO