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Texas DPS Technical Glitch Triggers Massive Voter-Registration Backlog

By Drooid · · How we work

Background & Context

A technical error in the Texas Department of Public Safety (DPS) online portal prevented thousands of voter-registration records from being transmitted to county registrars. Applications submitted as far back as October 2025 were delayed, creating a surge of pending registrations less than two weeks before the Oct 5 deadline for the Nov 3 general election.

Timeline

  • Late September – County officials reported a flood of delayed registrations held by DPS.
  • Following the reports – The Secretary of State’s Office began sending the backlogged records to counties.
  • Oct 5 – Final deadline for Texas voters to register or update their registration.
  • Nov 3 – Election day; registrations completed by Oct 5 remain valid even if processed later.

Data & Statistics

  • Statewide backlog: “tens of thousands” of applications, according to the Texas Association of County Election Officials (TACEO).
  • Notable county totals: El Paso (~12,000), Collin (>40,000), Dallas (~40,000), Nueces (7,837 received, >2,000 pending), San Patricio (>1,000), Hockley (?350), Aransas (?600), Kleberg (?320).

Official Statements & Responses

The Secretary of State’s Office confirmed that the effective registration date is the original DPS transaction date, so voters who completed the transaction on or before Oct 5 remain eligible. Voters whose records do not appear on the rolls may cast a provisional ballot, which will be counted once the registration is verified. TACEO urged voters to verify their status online at VoteTexas.gov and said county officials are processing the backlog “around the clock.”

On-the-Ground Reports

  • Victoria Pereida, elections administrator for San Patricio County, said staff are working “around the clock” to verify information and process registrations.
  • Kaleb Breaux, elections administrator for Collin County, noted his office added ten temporary workers since Labor Day to handle the surge.
  • County officials across the state reported overtime and staffing challenges, especially in smaller jurisdictions.

Conflicting Reports & Gaps

  • No agency has disclosed the total number of affected voters; estimates range from several hundred in small counties to tens of thousands in larger ones.
  • The specific data fields that caused the transmission failure have not been identified.
  • The exact start date of the glitch remains unclear, though records date back to October 2025.

Verbatim Quotes

  • “We deserve answers about how this happened and why it wasn’t caught sooner,” — Rep. John Bucy
  • “We're working around the clock as best as we can to make sure we're verifying voters' information and [are] still able to process these registrations — that way our voters in the county are taken care of,” — Victoria Pereida
  • “I have seven full-time voter registration staff and we have brought in 10 temporary workers since Labor Day to help out with applications,” — Kaleb Breaux

What’s Next

  • County registrars will continue to receive backlogged records in batches and are coordinating with vendors to prevent older DPS files from overwriting newer voter information.
  • Voters are urged to check their registration status at VoteTexas.gov or contact their county registrar before Oct 5.
  • Those whose registrations remain unprocessed can request a provisional ballot, which will be counted after verification of the original DPS transaction.

State and local officials aim to clear the backlog before the registration deadline, ensuring Texas voters can participate in the Nov 3 election.