Story perspectives

Thames Water cuts outage to 6,000 properties after main burst

By Drooid · Sep 28, 2026, 2:04 PM UTC · How we work

Summary

Story summary

Thames Water is repairing a burst main that left thousands without water.
The outage now affects about 6,000 properties, down from an initial estimate of 15,000.
The disruption covers Kingston, Merton, Richmond, Sutton, Wandsworth, Elmbridge and Spelthorne.
Surbiton customers should receive tap water soon, but pressure remains low until repairs finish.

1 of 1

Story summary

Thames Water is repairing a burst main that left thousands without water.
The outage now affects about 6,000 properties, down from an initial estimate of 15,000.
The disruption covers Kingston, Merton, Richmond, Sutton, Wandsworth, Elmbridge and Spelthorne.
Surbiton customers should receive tap water soon, but pressure remains low until repairs finish.