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Story summary
- LV= insurer is delaying subsidence repairs for a York family with three children.
- The family filed a claim in 2023 and saw premiums rise from £400 to £2,500.
- An independent surveyor in May recommended underpinning or full rebuilding of the extension.
- LV= obtained a February underpinning quote but did not carry out the work.
- LV= blames a eucalyptus tree for the subsidence and says repairs will start after council approval.