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Samsung to Discontinue SmartThings Tracker Service in October 2026

By Drooid · · How we work

Core Event: End of Tracker Service in SmartThings

Samsung announced that the “Tracker Service” embedded in its SmartThings app will be discontinued on October 31, 2026. Beginning November 1, 2026, the app will no longer provide location checking, tracker notifications, or the ability to search for unknown nearby trackers for devices such as the Galaxy SmartTag and compatible third-party tags.

Background & Context: Overlapping tracking apps and the SmartThings ecosystem

The SmartThings app has long offered tracking features that duplicate those available in Samsung’s dedicated Find app, which already supports Galaxy SmartTag location services. The SmartThings platform itself remains a central hub for Samsung’s connected-device strategy, continuing to manage phones, TVs, appliances, lights, cameras and other accessories.

Official Statements & Responses

The company thanked customers for using the service, apologized for any inconvenience, and confirmed that the functionality will cease on the dates listed above. No alternative timeline or compensation was offered.

Impact on Users

From November 1, users will lose the ability to view SmartTag locations or receive movement alerts within SmartThings, and the “unknown tracker” detection feature will be removed. However, Samsung emphasized that the Find app continues to provide full SmartTag tracking, so core location functionality is not eliminated. The broader SmartThings experience—automation, device control, and routine-based actions—remains unaffected.

Outlook

Industry observers note a rumor that Samsung may launch a third-generation SmartTag in the near future, though no launch date has been confirmed. Samsung’s continued investment in the Find app and the wider SmartThings ecosystem suggests the company is consolidating tracking capabilities rather than abandoning them entirely. Users are advised to transition to the Find app for ongoing SmartTag support after the November 1 cutoff.