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Story summary
- StubHub displayed eight fee variations for the same Harry Styles ticket on Oct. 30 at Madison Square Garden.
- Fees ranged from $72 to $134, making total prices $455 to $517.
- Using incognito mode reduced the price spread to $19, while the app showed uniform prices for all but one.
- StubHub said the variations result from randomized tests, not from user data.
- The FTC settled with StubHub for $10 million over hidden fees and ghost-ticket listings.
