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Commonwealth Bank Extends Branch Cash Support to December 2030

By Drooid · Oct 1, 2026, 6:33 AM UTC · How we work

Summary

Story summary

Commonwealth Bank will keep regional branches open until December 2030, extending the moratorium past July 2027.
Commonwealth Bank will invest $140 million to upgrade branches, cut wait times and enhance specialist services.
The bank’s partnership with Australia Post runs to 2032, adding banking services at 3,300 locations.
Reserve Bank data shows cash usage fell from 97% in 2007 to 50% in 2025.
CEO Matt Comyn said he cannot foresee any timeline for ending cash support.

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Story summary

Commonwealth Bank will keep regional branches open until December 2030, extending the moratorium past July 2027.
Commonwealth Bank will invest $140 million to upgrade branches, cut wait times and enhance specialist services.
The bank’s partnership with Australia Post runs to 2032, adding banking services at 3,300 locations.
Reserve Bank data shows cash usage fell from 97% in 2007 to 50% in 2025.
CEO Matt Comyn said he cannot foresee any timeline for ending cash support.