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Review finds Travelodge failed assaulted guest at Maidenhead hotel

By Drooid · Oct 2, 2026, 10:01 AM UTC · How we work

Summary

Travelodge Fails Safety

Review led by Barrister Paul Greaney KC found Travelodge failed a woman assaulted at its Maidenhead hotel.
The 70-page review identified systemic security failures and noted room intrusions in nearly one-in-ten Travelodge hotels during summer 2026.
Travelodge had no policy on violence against women and girls at the time of the attacks.
Interim CEO Ray Reidy apologized and said Travelodge is working with the Suzy Lamplugh Trust on safety improvements.

Summary

Hospitality Bodies Issue Guidance

Hospitality sector bodies issued new guest-security guidance calling for uniform key-control and CCTV upgrades.
Travelodge formed a board committee to implement the review’s safety recommendations.
The review advised installing body-cameras for all reception staff across the chain.
MP Freddie van Mierlo warned that 300 Travelodge jobs depend on prioritising guest safety.
Former prime minister Sir Keir Starmer urged Travelodge to discuss security reforms with the government.

History

Historical Context

At 12:18 BST on 30 July 2003, a bomb exploded in the London Hilton Hotel, killing two people and injuring twelve. Ten minutes earlier the Daily Mail received a telephone warning; Metropolitan Police arrived five minutes before the blast but could not evacuate the building. The Provisional IRA claimed responsibility, prompting later reviews of hotel security across the UK.

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Travelodge Fails Safety

Review led by Barrister Paul Greaney KC found Travelodge failed a woman assaulted at its Maidenhead hotel.
The 70-page review identified systemic security failures and noted room intrusions in nearly one-in-ten Travelodge hotels during summer 2026.
Travelodge had no policy on violence against women and girls at the time of the attacks.
Interim CEO Ray Reidy apologized and said Travelodge is working with the Suzy Lamplugh Trust on safety improvements.

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