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Story summary
- Great Western Railway left wheelchair user Phoebe Tesoriere stranded on a train in December 2025.
- Tesoriere, 24, was traveling from London Paddington to Bath Spa with her parents.
- Staff told her the carriage was beyond the platform, preventing ramp use at Bath Spa.
- She crawled on hands and knees through the train and GWR later apologized for the failure.
- Tesoriere has hereditary spastic paraplegia, which causes leg weakness and stiffness.