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Story perspectives

Customer Stops Using Asos App After Data-Alert Scare

By Drooid · · How we work

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Story summary
  • Lucy, a 21-year-old from Cumbria, deleted her card details, password and address after an Asos notification.
  • Lucy messaged her UK sister, urging her to delete data and ignore Asos alerts despite the sister not receiving one.
  • She said she will not use the Asos app again until the company explains the compromise.
  • She added she will likely purchase directly from retailers instead of the app.