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FTC sues McDonald’s over alleged AI pricing overcharges

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Story summary
  • Federal antitrust regulators sued McDonald’s, alleging its AI pricing engine overcharges customers.
  • McDonald’s denied using AI to set individual prices, saying it only offers tools and recommendations to franchisees.
  • The FTC began investigating algorithmic pricing as New York, Maryland, New Jersey and Connecticut enacted rules limiting data-driven price discrimination.
  • Consumer protection attorney said AI pricing could charge vulnerable groups higher rates because of limited alternatives.