Full Breakdown
Genpact Hyderabad Employees Allegations Prompt Internal Review
By Drooid · · How we work
Core Event: Alleged Toxic Management and Health-Related Neglect
Employees at Genpact’s Hafeezpet office in Hyderabad have accused senior manager Xavier Francis of fostering a workplace marked by 14-hour shifts, gender-biased remarks, retaliation, and a failure to respond to acute health emergencies. The most serious claim concerns an incident on July 20, when employee Rohit Kotana reported chest pain, was denied permission to leave, and suffered a panic attack and hyperventilation on the office floor, requiring medical assistance.
Background & Context
Concerns about Francis’s conduct were first raised in July through skip-level sessions with senior leadership, shortly after his assignment to the project. Employees said that after voicing issues, they experienced targeting and lost faith in internal grievance mechanisms.
On-the-Ground Reports
- Rohit Kotana posted on LinkedIn on October 5 that he asked to leave after chest pain on July 20 and was refused; colleagues summoned medical staff while Francis remained on a work call.
- Shruti S (name changed) witnessed the episode, stating staff had informed Francis of Kotana’s condition before he collapsed and that he showed no concern, remarking that “these guys can’t take pressure.”
- A female employee reported being forced to photograph a menstrual blood stain on a cafeteria chair to prove she was not late.
- Another employee described being denied leave to attend to a fiancé in intensive care while management continued to probe her availability.
Data & Statistics
- Scheduled shifts ended at 3 am, yet many stayed until 6:30 am or 7 am.
- Francis allegedly cited his own 14-hour workdays as a benchmark for “excellence” and pressured staff to work on Saturdays.
- Women’s restroom breaks and lunch periods were reportedly logged and questioned via time-tracking systems.
Official Statements & Responses
Genpact has confirmed that an independent internal review of the allegations is underway. The company emphasizes that employee health, safety and dignity are priorities and that any concerns about workplace conduct are taken seriously. Genpact has not commented on individual accusations but indicated that appropriate action will follow the review’s completion.
Conflicting Reports & Gaps
- Employees say they sent detailed emails to the Employee Relations team in September but have not received substantive responses.
- Social-media posts echo many of the allegations, yet no independent verification of the claims has been reported.
- The company’s statement provides no timeline for the review’s conclusion, leaving the status of specific complaints unclear.
Verbatim Quotes
- “At Genpact, the health, safety, and dignity of our people come first. We believe in nurturing a workplace where everyone is treated with respect, and we take any concern about employee safety and workplace conduct seriously.” — the company
- “One incident particularly highlights the environment. A female colleague was menstruating and blood spilled onto a cafeteria chair. Concerned about being late and not being believed, she felt compelled to photograph the bloodstain as proof,” — Rohit Kotana
What’s Next
Genpact’s independent review remains in progress, and the company has pledged to act on findings once the investigation is complete. No further dates or milestones have been disclosed.