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British Council cancels IELTS exams in China after failure

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Story summary
  • British Council cancelled IELTS exams in mainland China because of a technical failure.
  • Candidates lost their only One Skill Retake as eligibility ended on October 13.
  • British Council offered full refunds, free-test vouchers, travel reimbursements and scheduled free sessions for October 19-20.
  • IDP Education kept its computer-based IELTS centres open and added slots for October 17-31.
  • Chinese lawyers argue the failure may not be force majeure, permitting loss claims.