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JPMorgan Blocks Outside AI Agents From Customer Accounts

By Drooid · · How we work

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Story summary
  • CEO Jamie Dimon said JPMorgan Chase will not let outside AI agents access accounts.
  • Dimon warned AI agents could misuse data and shift liability to customers sharing credentials.
  • CFO Jeremy Barnum said the bank blocks agents and rejects credential sharing and screen-scraping.
  • JPMorgan spokeswoman confirmed AI agents can read balances via Plaid but cannot send money.
  • Barnum put AI spending near $700 million, noting the earlier $2 billion estimate is stale.