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Brisbane Man Dies After Two-Hour Ambulance Wait; Family Learned of Death Through Media

By Drooid · · How we work

Two-Hour Ambulance Delay Leads to Death in Annerley

On October 16, 2026, a 53-year-old man in Annerley, a suburb of Brisbane, called Triple Zero after experiencing chest pains. Operators later asked him to travel to the nearby Princess Alexandra Hospital, but he said it would be unsafe to drive. Paramedics arrived more than two hours after the call and found the man dead inside his home. The family first learned of the death from news reports on Thursday night, not from health officials.

Context and Response Times

Queensland Ambulance Service data classify the call as a “code 1C,” which are intended to be reached within half an hour 90 percent of the time. The incident occurred despite the residence being only a few blocks from the hospital. A separate case this week involved an 80-year-old man who died while waiting approximately three hours for a bed at the Mater Hospital in South Brisbane.

Official Statements & Responses

Health Minister Tim Nicholls said he was first made aware of the Annerley death on Monday and was briefed more fully on Tuesday. He noted that the deceased was not previously known to Queensland Health, which hampered contact with his family. Nicholls described the situation as “unacceptable” and announced a rapid critical-incident review for both deaths, promising recommendations to improve services.

Verbatim Quotes

  • “One of the challenges that we faced was that the gentleman who passed away in Annerley was not known to Queensland Health and there were no contact details.” — Tim Nicholls, health minister
  • “It is unacceptable, and I hope and expect that the critical incident review will provide us with answers as to how these circumstances occurred, why they occurred, and, of course, recommendations to improve the service and to address any issues that may be revealed,” — Tim Nicholls, health minister
  • “I apologise to them, that has caused them distress and I understand totally if it has.” — Tim Nicholls, health minister

What’s Next

The family is scheduled to meet with senior Queensland Ambulance Service officials on Friday afternoon. A critical-incident review will be conducted rapidly, with findings expected to inform recommendations for improving ambulance response and hospital admission processes.