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Andy Burnburn Launches Nationwide Campaign to Curb Loud Audio and Other Nuisances on Public Transport

By Drooid · · How we work

Core Event – New Guidance and Fines for Nuisance Behaviour

On Monday, October 19, the Labour-led government issued statutory guidance allowing local transport authorities to levy fines of up to £100 for passengers who refuse to stop disruptive conduct on buses. The guidance, issued under the Bus Services Act, also authorises penalties for vaping, littering and playing music or videos without headphones. Train operating companies already retain powers to impose fines of up to £1,000 for similar offences. Enforcement will be carried out by council-backed transport safety officers or police officers, not by bus drivers.

Background & Context – Growing Public Irritation with Noise on Transport

Noise and speaker-phone chatter rank among the top commuter complaints in recent surveys. A YouGov poll found roughly 60 % of British voters support decisive action against loud mobile-phone audio on public transport, and identified speaker-phone use as one of the three most irritating behaviours on buses and trains. Earlier this year, London Mayor Sadiq Khan launched a “travel kind” campaign encouraging headphone use, and Liberal Democrat representatives have called for parity between bus and rail fines.

Data & Statistics – Poll Support and Existing Penalties

  • Public backing: ~60 % of voters favour strong measures against loud audio (YouGov).
  • Current rail penalties: Up to £1,000 per incident under existing railway bylaws.
  • Proposed bus penalties: Up to £100 per incident under the new guidance.

Official Statements & Responses – Government and Local Leaders

Regional leaders, including the Mayor of the West Midlands, emphasized the need for safe and comfortable travel.

Timeline – Key Dates in the rollout

  • October 19: Department for Transport issues guidance permitting £100 bus fines and outlines enforcement responsibilities.

What's Next – Implementation and Enforcement Plans

Local councils are expected to draft and approve specific conduct regulations within the coming weeks. Transport safety officers will begin patrolling buses, interchanges and train stations to issue penalties to non-compliant passengers. The Department for Transport has indicated funding for additional officers will be allocated as part of the rollout, though union representatives stress that enforcement resources remain uncertain.

Verbatim Quotes

  • “We've all been on the train when someone starts blasting music or videos from their phone. It gets on your nerves and can quickly spoil the journey. So, we're launching a nationwide campaign reminding passengers to use headphones on trains.” — Prime Minister Andy Burnham
  • “It is so frustrating when the actions of an inconsiderate few spoil journeys for the rest of us, whether that is vaping, littering or blasting music out loud. Even small changes in behaviour can make a massive difference to people’s experience on public transport.” — Secretary Heidi Alexander, transport secretary
  • “ Article continues below Richard Parker, Mayor of the West Midlands, said: "People travelling across our region deserve to feel comfortable, respected, and most importantly, safe.” — London Mayor