Story perspectives

Google Cloud Outage Disrupts Revolut Services in UK

By Drooid · Oct 20, 2026, 2:14 PM UTC · How we work

Summary

Google Cloud Outage

Google Cloud's London region outage disrupted UK financial services on Oct 20, 2026.
The outage began at 07:08 UK time in the europe-west2 region.
Google listed 36 affected products, including Compute Engine, Kubernetes Engine, Cloud SQL, Cloud Storage and BigQuery.
Revolut reported most UK services unavailable or partial, affecting card payments, cash withdrawals and transfers.
Google engineers mitigated the power event and expected partial service restoration within 30 minutes.

Summary

Revolut Outage Crisis

Revolut outage left users unable to access funds, showing generic “something went wrong” messages.
Downdetector recorded over 1,500 Revolut complaints after 08:00 BST on Oct 20, 2026.
Critics blamed Revolut’s reliance on third-party cloud infrastructure for the service failure.
Revolut’s website indicated partial unavailability of customer-support channels, increasing user frustration.
The company apologized, assured data safety, but users demanded clearer restoration timelines.

History

Historical Context

On October 20 2026 a Google Cloud outage in europe-west2 disabled Revolut’s services. The incident mirrors earlier cloud failures such as the February 28 2017 AWS S3 outage that lasted about five hours and the September 2015 AWS disruption that halted services for thousands of customers. Those events have pushed European regulators to demand fintech firms diversify infrastructure and meet stricter resilience standards.

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Google Cloud Outage

Google Cloud's London region outage disrupted UK financial services on Oct 20, 2026.
The outage began at 07:08 UK time in the europe-west2 region.
Google listed 36 affected products, including Compute Engine, Kubernetes Engine, Cloud SQL, Cloud Storage and BigQuery.
Revolut reported most UK services unavailable or partial, affecting card payments, cash withdrawals and transfers.
Google engineers mitigated the power event and expected partial service restoration within 30 minutes.

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