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Story summary
- Police forces in England and Wales logged a record 108,897 complaints between April 2025 and March 2026.
- The complaints rose 15 % year-on-year, the largest increase since 2020/21.
- 55 % concerned poor service, 22 % police powers, and 11 % accusations against officers.
- Discriminatory allegations numbered 5,061, including 2,398 race, 1,116 disability and 728 sex cases.
- IOPC found 73 % of 3,273 reviews deemed forces handled complaints appropriately, with 65 % receiving explanations.