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Story summary
- Microsoft deployed Copilot AI to its sales force, but staff stopped using it.
- Engineers shadowed reps and created Sales Chat prompts for account executives.
- Yahoo COO Matt Sanchez said a 4-to-6-week pilot spurred company-wide AI rollout.
- Cognizant research cited by Newsweek found 32 percent of 1,200 senior leaders saw AI productivity gains.
- Companies with less mature infrastructure were 60 percent more likely to pause AI projects than those focusing on technical foundations.