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Story summary
- British banks reimbursed Samantha Bradshaw’s £11,000 scam loss within days.
- Canadian banks left Asif Mohammed’s $7,200 loss largely unrecovered.
- UK law obliges sending and receiving banks to split scam reimbursements unless extreme negligence occurs.
- Santander uses machine-learning to flag suspicious transfers and contacts customers instantly to stop scams.
- Finance Minister François-Philippe Champagne said Canada is consulting on fraud protection but did not pledge bank reimbursement.