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Story summary
- Taj Hotel Agra permanently blacklisted a guest after the guest slapped waiter Kanti.
- Joint Managing Director Paritosh Ladhani announced the ban on LinkedIn.
- Ladhani said Kanti’s limited English caused a miscommunication that preceded the slap.
- Ladhani emphasized that wealth or influence never justifies abusing employees.
- The LinkedIn post received over 2,000 likes and 200 comments praising the ban.