Full Breakdown
Microsoft Issues First Firmware Update for Surface Laptop Ultra
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Background & Launch Issues
Microsoft launched the Surface Laptop Ultra, its first RTX Spark-powered Surface PC, a few weeks ago with a starting price of $2,599. Early reviewers highlighted several problems, including Mini-LED screen ghosting and flickering, unusually long reboot times, speaker interference that sounded like firecrackers, and visual artifacts when moving windows rapidly.
Firmware Update Details (October 22)
The update addresses three primary defects: screen flickering, unexpected restarts (including BSODs), and extended reboot durations. It also bundles unspecified additional bug fixes and general performance improvements. The rollout is staggered; devices receive the update at different times, though users can manually install it via Microsoft’s driver and firmware page. The firmware cannot be uninstalled or reverted.
User Experience Improvements
The Verge’s Tom Warren, who experienced slow reboots and window-trail artifacts, confirmed that the reboot speed issue was “surprisingly slow” before the update and that the speaker interference ceased after a restart. The Windows Central reviewer reported that the flickering problem, which had made the Mini-LED display disappointing, is now resolved, though ghosting remains. Both reviewers noted that unexpected restarts have become less frequent.
Official Guidance
Microsoft advises users to restart their device after installing the update—select Start -> Power -> Restart—to complete any remaining installation steps. For those who do not wish to wait for the automatic rollout, the company provides manual installation instructions on its driver and firmware portal.
Outlook & Support Timeline
According to the Windows Central review, the Surface Laptop Ultra is slated to receive firmware updates for six years, extending support through 2032. The outlet expects Microsoft to continue delivering bug fixes and performance enhancements in the coming weeks.