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FTC and 20 States Sue Dollar General Over Deceptive Pricing

By Drooid · · How we work

Alleged Deceptive Pricing Practices

On October 26, 2026, the Federal Trade Commission (FTC) filed a lawsuit in the U.S. District Court for the Middle District of Tennessee, joined by attorneys general from Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Tennessee, Utah, Wisconsin, and the District of Columbia. The complaint alleges Dollar General Corp. repeatedly charged shoppers more at the register than the prices displayed on shelves, tags, or advertisements. The suit seeks a permanent injunction, monetary penalties, and other relief.

Background & Context

Dollar General, headquartered in Goodlettsville, Tennessee, operates roughly 21,000 discount stores nationwide, targeting low-income and rural shoppers. Since 2019 the company has settled six state actions for inaccurate pricing, paying a total of $6 million in penalties. A 2022 Ohio lawsuit resulted in a $1 million settlement that required pricing-accuracy safeguards. The FTC complaint asserts the overcharging continued despite those settlements and thousands of consumer complaints.

Data & Statistics

  • Store count: reports range from “more than 21,000” to 20,893 stores as of April 2026.
  • Complaints: the filing lists 29,265 “Did Not Honor Marked Price” complaints from January 1 2023 to March 31 2026 across all 48 states where Dollar General operates.
  • Impact: the FTC alleges “millions of dollars” in overcharges extracted from “thousands of stores.”
  • Reach: roughly 75 % of the U.S. population lives within five miles of a Dollar General store.

Official Statements & Responses

Michigan Attorney General Dana Nessel said consumers deserve respect in any store where they spend money. Wisconsin Attorney General Josh Kaul added that displayed prices should match checkout prices. Dollar General has not responded to requests for comment.

Verbatim Quotes

  • “Dollar General has betrayed the trust of millions of American consumers and imposed significant financial harm on communities and consumers who are already struggling to make their paychecks last,” — Christopher Mufarrige, FTC Bureau of Consumer Protection
  • “Consumers everywhere deserve to be treated with respect in any store where they choose to spend their money,” — Dana Nessel, Michigan AG
  • “The prices that folks see displayed when they’re shopping should be the same as the prices they’re charged when they check out,” — Josh Kaul, Wisconsin AG
  • “Nebraskans expect that they are charged at the register the prices that are advertised,” — Mike Hilgers, Nebraska AG

Conflicting Reports & Gaps

Sources differ on the exact number of Dollar General locations, citing “more than 21,000” versus 20,893 stores. The complaint provides a precise count of 29,265 complaints, while other reports mention only “tens of thousands.” The lawsuit references “millions of dollars” in overcharges but does not disclose an exact total, leaving the scale of consumer harm unquantified.

What’s Next

The FTC and the participating states are seeking a court-ordered permanent injunction, monetary penalties, and civil penalties under each state’s consumer-protection laws. The case will move through the federal court system, with hearings and possible settlement negotiations to follow.