Story perspectives
Ombudsman Slams Aged-Care Algorithm as Appeals Surge Fivefold
By Drooid · · How we work
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Story summary
- Commonwealth Ombudsman Iain Anderson issued a damning report on the aged-care algorithm.
- Appeals against its decisions rose more than five-fold within a year.
- Assessors are legally barred from overriding clinically inappropriate algorithm outcomes.
- Iain Anderson’s report urges legal changes to permit human overrides.
- Health ministers Mark Butler and Sam Rae pledged to review the report and consider an escalation pathway.