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Story summary
- Apple said a small number of iPhone Duo units have an inner-display problem.
- Affected users report a crack and audible “crunch” at the hinge within hours of opening.
- Apple advises customers to contact AppleCare for a replacement, without requiring AppleCare+.
- Some retailers lack Genius Bar appointments or replacement inventory, leaving users waiting.
- iFixit attributes the crack to a failing hinge component that stresses the display.