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Microsoft 365 Outage Strikes North America, Europe Users

1/14/2025

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Summary

Story summary

On January 13, 2025, Microsoft faced a major multi-factor authentication outage, disrupting access to Microsoft 365 for users across North America and Europe. The problem stemmed from changes in their authentication infrastructure. Thankfully, Microsoft swiftly redirected traffic and recommended temporarily disabling MFA for those impacted, restoring service and alleviating user frustration.

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Story summary

On January 13, 2025, Microsoft faced a major multi-factor authentication outage, disrupting access to Microsoft 365 for users across North America and Europe. The problem stemmed from changes in their authentication infrastructure. Thankfully, Microsoft swiftly redirected traffic and recommended temporarily disabling MFA for those impacted, restoring service and alleviating user frustration.