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Trust in AI Tools Boosts Engagement by 65%

1/25/2025

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Summary

Story summary

Deloitte's latest research reveals that trust in AI tools significantly impacts their usage and return on investment. By engaging 750 consultants in a program focused on reliability, capability, transparency, and humanity, they achieved remarkable results: a 49% boost in perceived reliability, a 52% increase in transparency, and a staggering 65% rise in user engagement.

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Story summary

Deloitte's latest research reveals that trust in AI tools significantly impacts their usage and return on investment. By engaging 750 consultants in a program focused on reliability, capability, transparency, and humanity, they achieved remarkable results: a 49% boost in perceived reliability, a 52% increase in transparency, and a staggering 65% rise in user engagement.