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Class-Action Lawsuits Target AI-Driven Insurance Denials

1/26/2025

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Summary

Story summary

In the US, a troubling rise in insurance denials is linked to AI algorithms, sparking class-action lawsuits against giants like UnitedHealth and Cigna. Advocates demand urgent reforms to tackle soaring healthcare costs and enhance oversight of these automated systems, stressing the critical importance of human judgment in healthcare decisions.

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Story summary

In the US, a troubling rise in insurance denials is linked to AI algorithms, sparking class-action lawsuits against giants like UnitedHealth and Cigna. Advocates demand urgent reforms to tackle soaring healthcare costs and enhance oversight of these automated systems, stressing the critical importance of human judgment in healthcare decisions.