Story perspectives

Empathy Reigns: Former CEO Champions Supportive Leadership

12/15/2025

Summary

Story summary

Garry Ridge, former WD-40 CEO, shifted from command-and-control to a more empathetic, supportive leadership approach after pursuing a master's degree in executive leadership.
He emphasizes creating a safe environment for employees to decide and feel empowered.
Ridge's experience mirrors a broader trend valuing empathy, flexibility, and accountability.
Deepali Vyas of Korn Ferry says a good boss encourages trust and emotional intelligence, highlighting supportive leadership in the workplace.

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Story summary

Garry Ridge, former WD-40 CEO, shifted from command-and-control to a more empathetic, supportive leadership approach after pursuing a master's degree in executive leadership.
He emphasizes creating a safe environment for employees to decide and feel empowered.
Ridge's experience mirrors a broader trend valuing empathy, flexibility, and accountability.
Deepali Vyas of Korn Ferry says a good boss encourages trust and emotional intelligence, highlighting supportive leadership in the workplace.