Story perspectives

88-Year-Old Woman Alleges Bus Driver Forced Her Off

2/16/2026

Summary

Story summary

Jess Mill, an 88-year-old blind Edinburgh resident, alleges she was forcibly removed from a bus after failing to locate a travel pass.
She says the bus driver insisted a pass was required and called police when she refused to exit.
Lothian Buses confirmed the incident.
Police Scotland stated there were no reports of injury and no further action would be taken.
Mill suffered a bruised leg and seeks an apology.

History

Historical Context

The Disability Discrimination Act (DDA) of 1995 was a landmark UK law prohibiting discrimination against individuals with disabilities, following years of advocacy from groups like Rights Now! and the Union of the Physically Impaired Against Segregation. Despite its introduction, challenges remain, as highlighted by Jess Mill's recent experience with Lothian Buses, emphasizing the ongoing need for effective enforcement and awareness of disabled individuals' rights.

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Story summary

Jess Mill, an 88-year-old blind Edinburgh resident, alleges she was forcibly removed from a bus after failing to locate a travel pass.
She says the bus driver insisted a pass was required and called police when she refused to exit.
Lothian Buses confirmed the incident.
Police Scotland stated there were no reports of injury and no further action would be taken.
Mill suffered a bruised leg and seeks an apology.

1 / 2