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AI Chatbots Transform Wine Selection in NYC Restaurants

3/20/2026

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Summary

Story summary

In New York City, diners increasingly use AI chatbots like ChatGPT for wine selection at restaurants.
Spencer Herbst, an AI professional, says this technology helps diners navigate wine lists.
He believes it reduces anxiety and improves decision-making.
Sommeliers express concern, while the trend grows as restaurants explore integrating AI with human service.

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Story summary

In New York City, diners increasingly use AI chatbots like ChatGPT for wine selection at restaurants.
Spencer Herbst, an AI professional, says this technology helps diners navigate wine lists.
He believes it reduces anxiety and improves decision-making.
Sommeliers express concern, while the trend grows as restaurants explore integrating AI with human service.