Story perspectives

Clearnetworx Outage Affects Southwest Customers for 3.5 Hours

4/7/2026

Summary

Story summary

Clearnetworx experienced a widespread internet outage on April 6, 2026, affecting customers in Durango, Cortez, Farmington, and Pagosa Springs for about 3½ hours.
The outage began around 3:30 p.m. and ended near 7 p.m.
Clearnetworx spokeswoman Sara McCombs said engineers were troubleshooting the outage and that it could be due to equipment failure or construction damage.
An aerial team was deployed to inspect the provider's lines to determine the cause.

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Story summary

Clearnetworx experienced a widespread internet outage on April 6, 2026, affecting customers in Durango, Cortez, Farmington, and Pagosa Springs for about 3½ hours.
The outage began around 3:30 p.m. and ended near 7 p.m.
Clearnetworx spokeswoman Sara McCombs said engineers were troubleshooting the outage and that it could be due to equipment failure or construction damage.
An aerial team was deployed to inspect the provider's lines to determine the cause.