Story perspectives
MPs Told PIP Targets Overwhelm Assessors, Timms Review Looms
8/26/2026
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Story summary
- UK Department for Work and Pensions staff say the target-driven Personal Independence Payment (PIP) system overwhelms assessors.
- Former assessor James Merrell said managers forced him to lower points.
- Ex-assessor Phillipa reported doing three to four assessments daily, which made her cry.
- Pat McFadden told MPs the Timms review could cut PIP spending.
- Conservatives and Reform UK propose cutting PIP, estimating 2.89 million could lose benefits.
