Story perspectives

Leumi launches Israel’s first multilingual mobile banking app

By Drooid · Sep 17, 2026, 11:39 PM UTC · How we work

Summary

Story summary

Leumi Bank launched Israel’s first multilingual mobile banking app in five languages.
Private Banking Relationship Manager Shuki Harow said English-speaking customers gain confidence using the app.
Leumi added a 24-hour customer service center for app support.
A WhatsApp channel now links customers directly to their personal branch manager.
Telephone centers now run extended hours including Saturday evenings and promise a one-business-day response.

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Story summary

Leumi Bank launched Israel’s first multilingual mobile banking app in five languages.
Private Banking Relationship Manager Shuki Harow said English-speaking customers gain confidence using the app.
Leumi added a 24-hour customer service center for app support.
A WhatsApp channel now links customers directly to their personal branch manager.
Telephone centers now run extended hours including Saturday evenings and promise a one-business-day response.