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ConvenientMD Apologizes After Patient Locked Inside Clinic

By Drooid · Oct 15, 2026, 4:23 PM UTC · How we work

Summary

Story summary

ConvenientMD locked patient Tia Chandler inside its New Hampshire clinic on Sept. 24, 2026.
Chandler was awaiting a steroid injection for an asthma attack when staff left.
She texted her husband, called 911, and the alarm summoned police.
ConvenientMD expressed remorse, said it has taken steps to prevent recurrence.
Chandler said the experience was frightening and she likely will not return.

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Story summary

ConvenientMD locked patient Tia Chandler inside its New Hampshire clinic on Sept. 24, 2026.
Chandler was awaiting a steroid injection for an asthma attack when staff left.
She texted her husband, called 911, and the alarm summoned police.
ConvenientMD expressed remorse, said it has taken steps to prevent recurrence.
Chandler said the experience was frightening and she likely will not return.